Concierge and rental management app

Your concierge business runs itself.

A stay is confirmed on Airbnb, Booking.com or booked directly, and Concieris does the rest: guest welcome, invoice, owner payout, cleaning, team notified. You only handle what needs a decision.

Personalized demo, no commitment

  • Airbnb and Booking.com in sync
  • Mobile teams, even offline
  • Resident portal via QR code
  • Nothing to install
01Bookings

All your bookings, one schedule

Airbnb, Booking.com or direct booking: every stay lands in Concieris on its own, with no double entry.

Before / after

What wears you out today, Concieris takes care of

Spreadsheets, WhatsApp groups, calls and reminders: once your portfolio grows, running it by hand no longer holds up.

  • Without Concieris : Airbnb and Booking.com bookings copied by hand, at the risk of double bookings

    With Concieris : New occupancies come in on their own, duplicates and conflicts flagged: you confirm in one click

  • Without Concieris : Cleaning instructions lost in WhatsApp groups

    With Concieris : Checkout cleaning schedules itself, and every team member sees their tasks on their phone

  • Without Concieris : An incident reported by phone, then forgotten

    With Concieris : The resident reports it by QR code, a technician is assigned and the resident follows the fix live

  • Without Concieris : Invoices and owner statements pieced together at month end

    With Concieris : Invoice and owner payout are prepared with every confirmed stay

  • Without Concieris : Your days spent checking that everything got done

    With Concieris : You only see what needs a decision: everything else moves on without you

On the ground

Built for the people who bring your residences to life

From welcoming the guest to the final check, every concierge role finds its work in one place.

  • Tropical villa with a pool at duskSchedule, rates and stays per unitResidences & villasEvery unit tracked, from booking to checkout
  • Smiling manager working on her laptopWhat needs handling, firstConciergeAll the activity at a glance
  • Maintenance technician holding his hard hatIssue reported, technician assignedMaintenanceNo job forgotten
  • Handing over the keys to a unitStay confirmed, welcome sentArrivalA welcome prepared in advance
  • Preparing an apartment, flowers and linenCheckout cleaning scheduled automaticallyHousekeepingThe unit ready before the guest
  • Staff member logging a job on a tabletWorks even without a networkMobile teamsEverything from the phone
Automations

One event, and the whole chain follows

Rules you switch on in one click chain the repetitive work together. You stay in charge: every rule can be paused at any time.

When a booking is confirmed
  1. 1Booking confirmed
  2. 2Welcome email sent
  3. 3Invoice and payout prepared
  4. 4Checkout cleaning scheduled
  5. 5Team notified
When a resident reports a problem
  1. 1Report via QR code
  2. 2Request recorded
  3. 3Technician assigned
  4. 4Resident kept informed
  5. 5Incident resolved

A booking is cancelled? Its invoice, payout and cleaning are cancelled with it.

Resident portal

Your residents report, follow and rate, with no app

A QR code displayed in the unit is all it takes: the resident describes the problem in seconds and follows its resolution live.

  1. 01They scanThe unit's QR code opens the form, with no account and nothing to install.
  2. 02They reportDescription and photos: the request reaches your team right away.
  3. 03They followA tracking page keeps them informed at every step and lets them talk to you.
  4. 04They rateOnce resolved, they confirm and leave their feedback.
The report form, opened by scanning the unit’s QR code
The tracking page: the assigned technician and every step, live
Demo

Concieris on video

A few minutes to discover the Concierge workspace: bookings, teams in the field, support for occupants. The finance side, Administration, is there whenever you want it.

Concieris Concierge demo

Choose your tour

Mobile

On site as well as at the office

The same application, fitted to every screen: from the manager’s desk to the team’s phone, with the same account and the same data.

The stay calendar on a phoneThe stay calendar on a phone
Today’s tasks on a phoneToday’s tasks on a phone
The dashboard on a phoneThe dashboard on a phone
  • Made for thumbsOn a phone the interface rearranges itself: lists become cards, the calendar becomes a month, actions stay within reach.
  • Even without a networkA task can be started and completed offline; the actions are sent as soon as the network is back.
  • In real timeTask updates arrive without reloading the page, on every connected screen.
  • In your languageFrench, English or German, with the light or dark theme, chosen by each user.
Trust

A platform you can trust with your business

Protected access, separate workspaces and traceable sensitive actions: your data stays under control.

  • Two-factor authenticationA temporary code generated by an authenticator app protects access to every account.
  • Separate workspacesConcierge and Administration each have their own workspace.
  • Audit logSensitive actions are recorded, so you keep a clear view of activity.
  • Your data stays yoursEvery table exports to PDF and Excel at any time: you are never locked in.
Concieris sign-in screen: entering the two-factor authentication code
Pricing

A plan for every stage of your growth

Simple pricing, per managed unit. Demo and onboarding included, no minimum term.

Standard

To run your whole concierge business: stays, teams and guests.

7.99 €i.e. 5,241 FCFAper unit / month

from €49 / month, i.e. 32,142 FCFA

Request a demo
  • Complete Concierge module
  • Airbnb, Booking.com and direct bookings together
  • Team tasks on mobile, even offline
  • Resident portal via QR code and incident tracking
  • Welcome emails and cleaning scheduled automatically
  • Dashboard, PDF and Excel exports
  • Up to 5 users

Enterprise

For large portfolios and multi-site organizations.

Custom quotefor portfolios of more than 100 units
Contact us

Everything in Premium, plus:

  • Concierge and Administration modules for several companies or brands
  • Audit log and stronger security rules
  • Migration of your existing data
  • Dedicated support and training
  • Tailored contract terms

Included in every plan: two-factor authentication, encrypted connections, French, English and German, light and dark themes, continuous updates.

Prices exclude taxes. Converted at the fixed rate of €1 = 655.957 FCFA.

Fewer tools, fewer manual tasks, fewer things to watch.

Concieris turns the daily life of your concierge business into organized actions, and shows you only what truly needs your attention.

Request a demoPersonalized demo, no commitmentA brand of infinit-GroupFounded by Tujilo Ngassom Biaudon and Brigitte Joele Tiomela Epse Tujilo
FAQ

Frequently asked questions

Can’t find your answer? Ask us in the demo request form.

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How does the connection with Airbnb and Booking.com work?

Each listing connects in a few clicks, and we show you how during the demo. New occupancies are then detected automatically and submitted to you for review: nothing enters your schedule, and nothing is cancelled, without your approval.

How much does Concieris cost?

The Standard plan, with the complete Concierge module, costs €7.99 per property per month (€6.66 billed yearly). The Premium plan adds the Administration module for €8.99 (€7.49 billed yearly). The demo and onboarding are included, with no long-term commitment.

Does Concieris handle FCFA and Mobile Money?

Yes. In the Administration module, amounts are tracked in FCFA and every payment is recorded with its method: cash, bank transfer, Orange Money or MTN Mobile Money.

Can I start with the Concierge module and add Administration later?

Yes. You start with the Standard plan and switch to Premium whenever you like: your data stays in place and the Administration module is added straight away.

Who is Concieris for?

Concierge services, residence managers and property stewardship teams that manage units, stays and staff in the field.

Do I need to install any software?

No. The platform runs directly in the browser, on desktop, tablet and mobile.

How is my data protected?

Access is protected by two-factor authentication, traffic is encrypted and sensitive actions are recorded in an audit log.

Can I export my data?

Yes. Tables can be exported to PDF and Excel, and every reservation confirmation can be printed as a PDF.

Which languages is the platform available in?

French, English and German. Each user chooses their language and can change it at any time.

How does the demo work?

After your request, our team gets back to you to schedule a meeting and present the platform based on your business.

Demo

See Concieris in action

Tell us about your business: we will present the platform based on your needs.

  • Personalized demo, no commitment
  • A presentation tailored to your portfolio
  • Answers to all your questions
  • A direct conversation with our team

Prefer to talk right away?

Request a demo

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